Shipping Policy – Rohaan Collections & Boutique

Last Updated: August 2026

Thank you for shopping with Rohaan Collections & Boutique. We are committed to delivering your order safely and on time.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities (Pakistan): 2–4 business days.

• Other Areas: 3–7 business days.

• Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

• Shipping charges are displayed at checkout before payment.

• Any free shipping offers (if applicable) will be clearly mentioned on our website or social media pages.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, WhatsApp, or email (where available) so you can track your parcel.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most cities in Pakistan, subject to courier service availability.

Delayed Deliveries

While we strive to deliver every order on time, unexpected delays caused by courier companies, weather, or public holidays may occur. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address and contact number are correct when placing your order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Items

If you receive a damaged parcel or an item is missing, please contact us within 24 hours of receiving your order, along with photos of the package and product, so we can assist you promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our official Facebook, Instagram, WhatsApp, or website support channels.

Thank you for choosing Rohaan Collections & Boutique!